Standards and regulatory compliance
| Characteristic Name: | Standards and regulatory compliance |
| Dimension: | Validity |
| Description: | All data processing activities should comply with the policies, procedures, standards, industry benchmark practices and all regulatory requirements that the organization is bound by |
| Granularity: | Information object |
| Implementation Type: | Process-based approach |
| Characteristic Type: | Usage |
Verification Metric:
| The number of tasks failed or under performed due non adherence of standards and regulations |
| The number of complaints received due to non adherence to standards and regulations |
GuidelinesExamplesDefinitons
The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation
| Guidelines: | Scenario: |
|---|---|
| Identify the policies, procedures, standards, benchmark practices and any regulatory requirements that an Information object is bound by | (1) Each person's compensation criteria must be determined in accordance with the Annuities Based on Retired or Retainer Pay law. |
| Ensure that all data processing activities are well defined and documented based on the policies, procedures, standards, benchmarks and regulatory requirements. | (1) Process of making a damage estimate is well defined based on industry benchmarks |
| Ensure that the application programs cater for standards and regulatory compliance | (1) A software program to make damage estimates which includes all benchmark data |
| Regularly monitor the data processing activities and identify the problems and inefficiencies so that the corrective and preventive actions can be taken. | (1) Frequent delays in time sheet approvals results in delayed payments |
| Signs should be standardised and universally used | (1) In the line efficiency report, low efficiency lines are indicated using a RED light while a green light indicates high efficiency |
| Relevant standard, procedures, policies and regulations should be communicated to the users effectively | (1) Providing a guidelines for signs |
| Ensure that proper conversion tables are maintained and used in converting attribute vales to different measurement bases. | (1) Metric conversion tables are used to convert lbs to kgs. |
Validation Metric:
| How mature is the process maintain the adherence to standards and regulations |
These are examples of how the characteristic might occur in a database.
| Example: | Source: |
|---|---|
| The age at entry to a UK primary & junior school is captured on the form for school applications. This is entered into a database and checked that it is between 4 and 11. If it were captured on the form as 14 or N/A it would be rejected as invalid. | N. Askham, et al., “The Six Primary Dimensions for Data Quality Assessment: Defining Data Quality Dimensions”, DAMA UK Working Group, 2013. |
The Definitions are examples of the characteristic that appear in the sources provided.
| Definition: | Source: |
|---|---|
| A measure of the existence, completeness, quality, and documentation of data standards, data models, business rules, metadata, and reference data. | D. McGilvray, “Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information”, Morgan Kaufmann Publishers, 2008. |
| The data element has a commonly agreed upon enterprise business definition and calculations. | B. BYRNE, J. K., D. MCCARTY, G. SAUTER, H. SMITH, P WORCESTER 2008. The information perspective of SOA design Part 6:The value of applying the data quality analysis pattern in SOA. IBM corporation. |
| SIGNS AND OTHER Information-Bearing Mechanisms like Traffic Signals should be standardized and universally used across the broadest audience possible. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
| Validity of data refers to data that has been collected in accordance with any rules or definitions that are applicable for that data. This will enable benchmarking between organisations and over time. | HIQA 2011. International Review of Data Quality Health Information and Quality Authority (HIQA), Ireland. http://www.hiqa.ie/press-release/2011-04-28-international-review-data-quality. |
Continuity of data access
| Characteristic Name: | Continuity of data access |
| Dimension: | Availability and Accessability |
| Description: | The technology infrastructure should not prohibit the speed and continuity of access to the data for the users |
| Granularity: | Information object |
| Implementation Type: | Process-bases approacd |
| Characteristic Type: | Usage |
Verification Metric:
| The number of tasks failed or under performed due to the lack of continuity in data access |
| The number of complaints received due to lack of continuity in data access |
GuidelinesExamplesDefinitons
The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation
| Guidelines: | Scenario: |
|---|---|
| Convenient and efficient platform should be made available to access data depending on the task at hand | (1) For a sales person, a web based interface run on a smart device is more suitable to quickly access data |
| Speed of the data retrieval should be acceptable for users working pace | (1) For an online customer care executive, speedy retrieval of information is necessary since the customer cannot be kept waiting (2) With the growth of the database reports become slower (Anti example) |
| Continuous and unobstructed connectivity should be ensured for data retrievals | (1) Connection lost while accessing reports (Anti example) |
| Proper concurrency control has been implemented | (1) Controlling access to data by locks |
| Technological changes in the infrastructure/system should be handled in such a way that they should not make data inaccessible | (1) New version of the software does not provide access to " X out orders" since the new version does not allow the function "X out" |
Validation Metric:
| How mature is the process of maintaining an infrastructure for data access |
These are examples of how the characteristic might occur in a database.
| Example: | Source: |
|---|---|
| 1) For example, recording the age and race in medical records may be appropriate.
However, it may be illegal to collect this information in human resources departments. 2) For example, the best and easiest method to obtain demographic information may be to obtain it from an existing system. Another method may be to assign data collection by the expertise of each team member. For example, the admission staff collects demographic data, the nursing staff collects symptoms, and the HIM staff assigns codes. Team members should be assigned accordingly. |
B. Cassidy, et al., “Practice Brief: Data Quality Management Model” in Journal of AHIMA, 1998, 69(6). |
The Definitions are examples of the characteristic that appear in the sources provided.
| Definition: | Source: |
|---|---|
| 1) Is there a continuous and unobstructed way to get to the information?
2) Can the infrastructure match the user’s working pace? |
EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer. |
| Data is easy and quick to retrieve. | PRICE, R. J. & SHANKS, G. Empirical refinement of a semiotic information quality framework. System Sciences, 2005. HICSS'05. Proceedings of the 38th Annual Hawaii International Conference on, 2005. IEEE, 216a-216a. |
| 1) availability of a data source or a system.
2) Accessibility expresses how much data are available or quickly retrievable. 3) The frequency of failures of a system, its fault tolerance. |
SCANNAPIECO, M. & CATARCI, T. 2002. Data quality under a computer science perspective. Archivi & Computer, 2, 1-15. |